Riverstone Counselling is committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Principles.
What information is collected
Personal information may be collected when you make an enquiry, book an appointment, or attend counselling sessions. This may include contact details and information relevant to providing counselling services.
How information is used
Information is used solely for the purpose of providing counselling services, responding to enquiries, managing appointments, and meeting professional and legal obligations.
Storage and security
Reasonable steps are taken to protect personal information from misuse, loss, or unauthorised access. Information is stored securely in accordance with professional standards.
Disclosure
Personal information is not shared with third parties except where required by law or where there is a serious and imminent risk to safety.
Access and correction
You may request access to or correction of your personal information by contacting Riverstone Counselling.